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Policies

Seller agreement

The rules for buyers, sellers and SellOnBay, in plain language.

Draft, last updated October 2026. Plain-English text, not final legal advice.

What you promise

  • You own what you list, or you have the right to sell it. Third-party code is declared with its licence.
  • What you list matches the demo, the pictures and the description. You do not hide harmful code.
  • You deliver in the number of days you chose on the listing.

Licences

You choose one licence for each product.

  • Single project: the buyer uses it for one site or project, with no resale.
  • Multi project: the buyer uses it for any number of their own projects, with no resale of the product itself.
  • Full transfer: ownership of the product moves to the buyer and you stop selling it.

The handover certificate is a record of what was delivered. This agreement decides which rights pass to the buyer.

Money

  • You keep 78% of each sale and we keep 22%, on ready-made sales, custom work, extra work and paid revisions. The fee is fixed when an order or quotation is made, so a later change never changes it. Older orders keep the fees recorded on them (22% (30% under $20) of sales, 20% of custom, extra and trial work, or the plan commission they were made under).
  • The lowest price for a website is $20, in USD. Coupon discounts are paid by the platform: you always get your share of the list price.
  • The buyer's payment is held in escrow. Paid every Thursday for earnings accepted at least 7 days ago (Thursday in UTC), by PayPal, Payoneer, Wise or bank transfer worldwide, or bKash for sellers in Bangladesh. Payout fee: [PAYOUT FEE].
  • Before your first payout you verify your identity with a government ID (passport, national ID or driver licence) and your country. It is kept private and only finance staff can see it.
  • Orders in dispute are held. Refunds and fixes follow the outcome of the dispute.

After the sale

The buyer has 48 hours to check the order and a 7-day bug-fix guarantee after accepting. You fix faults that were in what you delivered. The files you upload are released to the buyer once the order is paid. Every download is logged.

Stock video, photos, music and fonts

Draft wording for stock media, added October 2026.

  • Everything in your files is yours, or licensed to you in a way that lets you sell it on. That covers music, footage, photos, fonts, samples and any AI tool you used.
  • Anyone who can be recognised in a photo or video has signed a model release. Private property, buildings that need permission, and artwork have a property release.
  • You keep the releases and show them to us when asked, for example during a dispute or a copyright complaint.
  • No logos, brands or trademarks that you do not own, unless the listing says the file is for editorial use only.
  • If a release or licence turns out to be missing, we can pause the listing, refund the buyer and recover the money from your earnings.

Apps and store rules

Apple and Google can reject rebranded ready-made apps. You tell the buyer about that risk before they order. Store approval is not part of the delivery time.

Keep it on the platform

No emails, phone numbers or outside payment. Accounts that repeat this are warned, then suspended.