Buy with confidence. Pay only when it works.
Every website order is held in escrow. The seller is paid only after you check the files, or the review ends without a problem.
How buying works
1
Try the live demo
Click through every page before you buy.
2
Pay into escrow
SellOnBay holds the money, not the seller. In the beta nothing is charged.
3
Get files + domain
Download code, database and setup guide. Domain in your name.
4
Review for 48 hours
Report a problem and the seller gets a deadline to fix it.
5
Approve
The seller is paid and the website is yours.
What's covered
✓ The website doesn't match its live demo
✓ Files, database or setup guide are missing
✓ It doesn't run after following the setup guide
✓ The seller doesn't reply to a reported problem
✓ A dispute for a serious problem for 7 days after you accept, and a 7-day bug-fix guarantee
Exact rules: Refund policy
What's not covered
– Changing your mind after you approve
– Problems caused by your own code changes
– Your hosting bills or third-party services
– New features the demo never had (ask for a customization instead)
If something goes wrong
Open a ticket from your dashboard. The seller gets a deadline to fix it, and our support team steps in if you can't agree. Your money stays in escrow the whole time.
Questions
When exactly is the seller paid?
After you approve, or 48 hours after delivery if no problem was reported. Paid every Thursday for earnings accepted at least 7 days ago.
Do I pay extra for escrow?
No. It is included in every website order.
How do I pay by bank or wallet?
Enter the reference at checkout when live payments open. We check it against the statement, then the order starts.
Who owns the domain?
You do. It is registered in your name, never the seller's.